LEGO 40481 BrickHeadz Cockatiel & Chick

Return & Refund Policy – SHOPLINK

At SHOPLINK, we strive to ensure your satisfaction with every purchase. If you are not completely happy with your order, please review our return and refund policy below.

Returns

• Items may be returned within 30 days of delivery.
• Products must be in their original condition, unopened (if sealed), and include all original packaging.
• Used or incomplete items may not be eligible for return unless they arrived damaged or incorrect.

Refunds

• Refunds will be issued once we receive and inspect the returned item.
• If approved, a refund will be processed to your original payment method within 5-7 business days.
• Shipping costs are non-refundable, unless the return is due to an error on our part (wrong or defective item).

Damaged, Missing, or Incorrect Items

• If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.
• We may request photos to assess the issue before providing a replacement or refund.

Return Process

1. Contact us at atshoplink@gmail.com with your order number and reason for return.
2. We will provide return instructions, including the return address.
3. Ship the item back securely. We recommend using a trackable shipping method.

For any questions or concerns, feel free to reach out to us. We’re here to help!