Refund policy
Return & Refund Policy – SHOPLINK
At SHOPLINK, we strive to ensure your satisfaction with every purchase. If you are not completely happy with your order, please review our return and refund policy below.
Returns
- Items may be returned within 30 days of delivery.
- Products must be in their original condition, unopened (if sealed), and include all original packaging.
- Used or incomplete items may not be eligible for return unless they arrived damaged or incorrect.
Refunds
- Refunds will be issued once we receive and inspect the returned item.
- If approved, a refund will be processed to your original payment method within 5-7 business days.
- Shipping costs are non-refundable, unless the return is due to an error on our part (wrong or defective item).
Damaged, Missing, or Incorrect Items
- If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.
- We may request photos to assess the issue before providing a replacement or refund.
Return Process
- Contact us at atshoplink@gmail.com with your order number and reason for return.
- We will provide return instructions, including the return address.
- Ship the item back securely. We recommend using a trackable shipping method.
For any questions or concerns, feel free to reach out to us. We’re here to help!